Just thought I'd send you pictures of Tennis bag I made from KOVI vinyls. My customer LOVES IT. Have several more asking for one.
Thank you!! Received the fabric. Just beautiful. When my chairs are done, September is what time frame I am getting them back per the upholster I will send a picture.Great company, you are on top of things, like the customer service and the fact you have excellent products. You are doing business the old fashion way but that is a good thing!!
Hi,I wanted to send you a photo of a chair I reupholstered in a Kovi fabric... Best,Frances
Dirk, your representative, was amazingly helpful. I appreciate all his help.
I am happy to take the time to compliment a great employee. My samples have shipped, quickly, I believe because of Dirk as well. In the past I have waited for at least a week before the order was even processed. I look forward to samples, I love your fabrics and am looking for something so specific, I know Kovi has it. It may take several times of sample orders - my monitor does not read colors very well, but it will be worth it to get a good fabric.
Thank you very much Paul for sharing your pictures with us. Your chairs turned out amazing using KOVI Fabrics. This is what Paul had to say. I did receive the order and it was well packed. The looks really great! Loved how the chairs turned out. Attached are photos of the before and after. Thank you, Paul
Yes, I did get my samples and had a small order. What a great company you are working for. Not only are your products beautiful but your customer service is outstanding. This is my second note on the subject. If appropriate, please print this email and pass it up the line to management with my congratulations for running a fine company. Diane Lee Johnson
You have a great asset in the young man I talked to in customer servicelast week. He was fast, enormously pleasant and very helpful. If you awardemployees, he deserves to be recognized. I'm sorry that I did I didn't gethis name but he processed my very small order with a smile.
I wanted to say thank you for the wonderful help I received when ordering my material. The young man Derrick was very knowledgeable and had great suggests. I am an older woman who does not do well with the computer and it was so nice to talk to a real nice person when ordering.
Thank you very much Thomas for sharing a picture of your newly upholstered chair using KOVI fabrics. It turned out stunning!
We thank Cheryl for sharing some of her pictures of how her project turned out. The new drapes look amazing! Thank you very much for choosing KOVI fabrics.
Material received and it is just beautiful. I have to wait until August to get the chairs covered, but I am sure they are going to make the room look outstanding. Thanks for such prompt service.
I wanted to thank Dirk Anthony for doing such an exceptionally good job in helping to expedite shipping fabric to me. Dirk went above and beyond to help me get what I wanted, when I wanted it. Mr. Anthony was very patient as he helped me set up an account, check stock availability, and find a way to get it to me overnight.This is true "customer service" at it's best. I will shop at Kovi more often and recommend Kovi to my friends.
I was assisted today with fabric patterns and color choices and I wanted to let you know that Dirk was very pleasant and helpful. Thank You.
Really appreciate Dirk--the amazing one! After I had spent about 30 minutes on the website, I called and got Dirk. Dirk had it narrowed down in about 3 minutes to what I wanted. Thanks for the help!
Thank you very much fro sharing your newly upholstered chair with us. They turned out great! Very nice match for the unique frame design and color.
Much thanks to Dirk who provided online chat service promptly, professionally, and without making me feel awkward when I could not find a certain fabric subject right away. Even without speaking to him directly or face-to-face, Dirk gave the impression of a kind and knowledgeable representative and first impressions are HUGE for me. Your fabrics are beautiful and i look forward to receiving my 5 samples to review for an upcoming and (fingers crossed!) lucrative project. Again, I appreciate and am sincerely thankful for the impressive Customer Service assistance (again, Dirk!) and what seems to be high quality, durable, and lovely fabrics/products. I look forward to visiting your website again (soon)!
Thank you very much Peter for sharing your before and after images with us. The chair turned out great! Before: After:
I've been a seamstress for 40yrs and I just spent almost an hour looking through your fabrics!!! You guys are a HUGE WOW!!!! I got so excited and amazed... truly inspired, from your selection... You guys rock!!!
Just wanted to thank KOVI Fabrics for being so helpful and friendly. Rare in customer service these days.
Boy, this is fast service! According to the tracking, the fabric should be delivered on Monday! Thanks so much for your assistance.
Thank you very much, Kara, for sharing your pictures, your project turned out amazing! The new fabric completely brightens everything up and I love how it blends with my choice of color and my art. The before is the single photo with the dark stripes.
We are very excited about the pictures Peter sent us from their newly reupholstered dining room chairs using KOVI fabrics.
Thank you to another happy customer for sharing some great before and after pictures with us of their newly upholstered chair and ottoman.
I am SO impressed with the GREAT customer service I have received from your company. I feel like as a nurse I give 100% every day and go above and beyond in many instances... so when I am the customer, I want to be treated right. Kovi has done that. Thank You!! Kudos to you and your employees.
Another happy customer was kind enough to share a picture of her newly upholstered chair. Turned out great! Thank you very much Jean for sharing.
Thank you Earl for sharing your pictures with us, the chairs turned out great! Attached are some before and after pictures of our reupholstered Dining Room chairs. We are very pleased with the fabric and appearance and the great job done by the upholster. Also, this is exactly the look we wanted.
I just wanted to say that I JUST got back my sunroom cushions that were reupholstered and am VERY pleased with them. The quality of the fabric is wonderful and the "Maize" print is so beautiful. Even the lady that reupholstered them thought the same thing - she loved working with your fabric. It was the perfect print for our sunroom and home Dirk. Your customer service was also great - enjoyed working with you during my order. Thanks again and we will return next year when we have the remainder of our cushions done. Hope 2017 will be a great year for you. Thanks again - Kim
I love this fabric and the shopping experience was delightful. I am reupholstering my furniture and would love to purchase more of this fabric when it's available. Thanks, Farzana
I chose this fabric b/c I didn't want to have the same 4 chairs, and this worked perfectly! It's durable but soft for upholstery fabric - very easy to work with. Communication about shipping was great, it arrived just as the emails explained. I'm very happy with my purchase.